---
title: Zeplyn Technical Support
description: Zeplyn Technical Support Hours & Process
---
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1. [Zeplyn Help Center](https://kb.zeplyn.ai/en-us/zeplyn-help-center?hsLang=en-us)
2. [FAQs](https://kb.zeplyn.ai/en-us/zeplyn-help-center/faqs?hsLang=en-us)
# Zeplyn Technical Support
Zeplyn will provide Technical Support to Customer via both live chat and electronic mail on weekdays during the hours of 9:00 am through 8:00 pm Eastern time, with the exclusion of Federal Holidays ("**Support Hours**").
Customer can initiate a helpdesk ticket during Support Hours by using the live chat widget within the Zeplyn web application or by emailing [support@zeplyn.ai](mailto:support@zeplyn.ai).
Zeplyn will use commercially reasonable efforts to respond to all Helpdesk tickets within 72 hours.
- [Getting started](https://kb.zeplyn.ai/en-us/zeplyn-help-center/getting-started?hsLang=en-us)
- [Integrations](https://kb.zeplyn.ai/en-us/zeplyn-help-center/integrations?hsLang=en-us)
- [FAQs](https://kb.zeplyn.ai/en-us/zeplyn-help-center/faqs?hsLang=en-us)
- [Zeplyn Agent Nexus](https://kb.zeplyn.ai/en-us/zeplyn-help-center/zeplyn-agent-nexus?hsLang=en-us)
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